RETURNS: The CHEFtog Guarantee - If you are not fully satisfied with your apron, you may return it to us for a repair, replacement or refund within 30 days. Contact us for a UPS return label. Please note: Custom and Bulk orders (including bulk orders, embroidery, adding length to an apron or waist ties, adding towel loops, changing tie color and/or special-order fabrics) and/or washed and worn items are not returnable.
REPAIRS: Please wash all aprons before sending them for repair :) We can repair/fix almost anything that appears to have failed under normal use. Contact us for more information and restrictions
SHIPPING: Our Aprons are not sitting on shelves - we craft your apron from scratch once you place your order. "we like to handle each Apron as if it were our own." So...delivery times and availability vary from one product to another.