Order Tracking

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Many couriers are experiencing delivery delays during the pandemic. Check your tracking information for updates.

Missing tracking information on shipping website
If the shipping website says your tracking number can’t be found, try again in a few hours. Some shippers can take up to 24 hours to add your tracking information.

About signature requirements
To make sure you get your order, you might need to sign for your package at the time of delivery. Signature confirmation helps prevent your shipment from being lost or stolen.

International customers
Check with your local postal office or customs office, as they may be holding the order for payment of customs fees.

Delivery Attempt
The delivery carrier usually tries to deliver your package 3 times before returning it to the shipper, so we recommend making the best arrangements for your signature-required package.